Returns & Exchanges Policy
At +Vida Herbal Products, your health and safety are our top priority. For this reason, all tinctures, teas, oils, creams, and other consumable herbal products are non-returnable and non-exchangeable once purchased.
Because these items are designed for internal or personal use, we cannot guarantee their integrity once they have been shipped or delivered. Allowing returns would pose serious health and safety risks, as we cannot re-stock or re-sell products that may have been opened, tampered with, or improperly stored.
Before you order
Please review your order carefully before completing your purchase. If you have any questions about our products or need guidance selecting the right formula, our team is happy to assist you prior to checkout by email at Info@plus-vida.com.
Damaged, incorrect, or defective orders
In the rare event that your order arrives damaged, incorrect, or defective, please contact us within 2 days of delivery. We will work with you promptly to resolve the issue with either a replacement (if applicable) or store credit.
We appreciate your understanding and cooperation in maintaining the highest standards of safety and wellness for all of our clients.